Política de envío
Processing Times
Every Artefakt3D piece is carefully printed and finished to ensure the highest quality. In-stock products are typically shipped within 1–3 business days. Made-to-order items generally require 3–7 business days for production before shipping. During peak periods, such as holidays or special promotions, processing times may be slightly longer. If delays occur, we'll keep you informed every step of the way.
Shipping Within Canada
We proudly ship across Canada using trusted national carriers. Estimated delivery times after dispatch are:
- Quebec & Ontario: 1–5 business days
- Other Canadian Provinces: 3–10 business days
- Remote Locations: Delivery times may vary
Free standard shipping is available on qualifying orders. Expedited shipping options are available at checkout for an additional fee.
Local Delivery
Local delivery is available in Montreal, Quebec, Canada.
International Shipping
We offer international shipping to select destinations. Delivery times and shipping costs vary depending on the destination country. Customers are responsible for any customs duties, import taxes, or fees imposed by their local authorities.
Damaged or Lost Orders
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We'll work with you to resolve the issue as quickly as possible and ensure you receive the service you expect from Artefakt3D.